Oleon is proud to be certified as a Great Place To Work® !
The Great Place to Work® certification is recognised worldwide as the standard for an excellent employee experience. Oleon is proud to be certified as a Great Place To Work® in France, Germany, Brazil, Malaysia & the United States.
About this job
We are looking for a
As a sales support officer, you are the link between
sales and our customers. You ensure that the entire process, from order entry
to invoicing, runs smoothly and that goods are delivered to the customer on
time and according to the agreed requirements. You are also the first point of
contact in case of any issues and work closely with different departments to
ensure customer satisfaction.
- You
provide administrative support for the activities of our sales team.
- You
follow up on orders from initial contact through to invoicing and make
sure that the requested goods are delivered on time and in line with the
required specifications, such as packaging, quality and delivery terms.
- You
follow up on any delivery issues and complaints, anticipate potential
problems as much as possible and take appropriate action in consultation
with the customer.
- You
enter contracts and orders in SAP, including sample requests, and follow
up on their further processing.
- Internally,
you work closely with planners, sales managers and logistics teams.
You ensure flawless administration of your own files and step in to support colleagues when they are absent.
Who are we looking for?
You'll succeed if:
-
You work accurately and in a structured way, and you enjoy providing strong administrative support. Knowledge of SAP is required, as you will use the system daily to process and follow up on orders and contracts.
- For this role, English is an absolute must, combined with a professional working knowledge of German or Dutch. You communicate clearly with colleagues, customers and internal stakeholders, and follow up proactively when information is missing or unclear.
- Experience in sales support, customer service or administration is a strong asset, but not a must. What matters most is your accuracy, reliability and willingness to learn.
- As the role is based in Genova, you are generally expected to work from the office.
Next to your skills, it is your drive and motivation that will make all the difference!
What we offer you
Your benefits:
Working at Oleon is working in a growing and entrepreneurial company. Opportunities to grow & to develop yourself are imbedded in our organization and are available based on your proven personal performance & ambition.
The way to your first day
Feel free to apply for any position that catches your eye or submit a spontaneous application if you’re enthusiastic about joining us!
Once you’ve applied, our recruiter will contact you to discuss your background and interest in the role. This is the perfect time to ask all your questions about Oleon or the job.
Time to get to know each other. You will be invited for a (digital) interview with one of our recruiters for a deeper conversation about your experience, motivation and ambitions.
You will have an in-person interview at our office, where you’ll meet the team and your future manager.
Depending on the role, you may be asked to complete an assessment to demonstrate your abilities and knowledge.
We have the right chemistry! During a digital call we will go through our proposal and you can ask your remaining questions. Before your first day on the job, we will schedule an in-person meeting to sign your contract and meet your new colleagues.
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